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Privacy Policy

Providing our clients with Professional Relocation
and Moving Services

  1. Introduction
  2. Legal context
  3. Data protection officer
  4. How we collect and use your personal information
  5. Disclosure and transfer of personal data
  6. Your Rights
  7. Personal data storage
  8. Personal data security
  9. Changes to the privacy policy
  10. Third party sites
  11. About cookies
  12. Site security
  13. Questions, notices, complaints

1. INTRODUCTION

SQUARE ONE RELOCATIONS LTDΒ ( 6 Station Parade, Ealing Road, Northolt, UB5 5HR, United Kingdom, VAT code GB153304737, being registered with 06800650), is the operator of personal data transmitted through this site.

We will not request or receive information of any kind from children under 16 years of age.

In the name of SQUARE ONE RELOCATIONS LTD, there are third parties who process personal data, these people being referred to as persons empowered by the operator in accordance with the provisions of Regulation (EU) 2016/679. The use of empowered agents is justified by business reasons, most often we are talking about specialized, professional services that can manage the necessary volumes and provide the technology through which SQUARE ONE RELOCATIONS LTD can fulfill their attributions. We mention that the data are not transmitted at the same time to all proxies.

SQUARE ONE RELOCATIONS LTD is committed to respecting the privacy of your personal data. We will treat all personal data you provide as confidential and will process only the information permitted by the applicable law. This privacy notice describes the policies and practices SQUARE ONE RELOCATIONS LTD on the collection and use of your personal data and sets your privacy.

The confidentiality of information is a permanent responsibility and we will therefore update this Privacy Notice from time to time as we undertake new privacy practices or adopt new privacy policies. With regard to the processing of consent-based data (as described below), we will notify you of any changes and we will request your additional consent.

According to the requirements of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as the “GDPR Regulation” ) applicable from May 25, 2018, we have the obligation to safely and for the specified purposes only use the personal data you provide us by using our site in accordance with the provisions of the GDPR Regulation.

For more details on the content of this legal framework, please visit the following link:Β 
https://eur-lex.europa.eu/legal-content/RO/TXT/?uri=CELEX%3A32016R0679

3. DATA PROTECTION OFFICER

We have appointed a Data Protection Officer for all aspects of personal data protection, and you can contact the Data Protection Officer on all matters relating to your data processing and the exercise of your rights. in accordance with the applicable legal provisions, especially if you have any questions or concerns about how we process your personal data. The email address you can contact your data protection officer is: london@squareonerelo.com.

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4. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

Personal Information You Offer:

We can collect, store and use the following personal data:

  • Information about your computer and about visiting and using this website (including your IP address, geographic location, browser type and version, operating system, referral source, visit duration, page views, and navigation paths site)
  • the information you provide us to subscribe to email and / or newsletters notifications (including your name and email address)
  • the information you provide us when you use the services or information that is generated during the use of this website
  • information contained in or related to any communication you send or send through this site (including correspondence with us, content of communication and data associated with communication)
  • any other personal data you have chosen to send us.

The purposes of using your personal data

Personal data transmitted through this site and the personal data we have collected from you or from third parties or from public sources will be used for the purposes specified in this Privacy Policy. Depending on the relationships we have or want to have with you, we may use your personal data for the following purposes based on the legal grounds below:

Communications based on the legitimate interest of SQUARE ONE RELOCATIONS LTD 6 par. (1) lit. f) of GDPR: if you contacted us through this site or otherwise, we may process your name, contact details, location, and other information you have provided to us to be able to respond to questions, to organize the meeting, phone call or other communications.

Purchase of products, based on our contract with you under art. 6 par. (1) lit. b) GDPR: By purchasing products through this site, you agree to be a party to a Contract whose terms and conditions will be stipulated in the contract. In this case, your personal data, such as your full name, contact details, address, identity card details, payment details (if you pay) will be processed by SQUARE ONE RELOCATIONS LTD for the following purposes: purchased from our site, we ship the product to the address you specify, collect the price of the purchased product or keep your information when you want to return the purchased product in accordance with the General Terms and Conditions.

Marketing and public relations, based on your consent under art. 6 par. (1) lit. a) of GDPR: If you are a visitor to our site, we can process through your cookies and web beacons your IP address, geographic location, browser type and version, operating system, reference source, duration visit, log files, interactions with our web site and our online campaigns, the data you collect automatically about you or your device in accordance with this Privacy Policy, the information you provided through the Site Form or the Services (value, date, data sources, notes and remarks) to conduct marketing research and analyze the characteristics of visitors to this site to assess the impact of our marketing communication and to adapt it to the detected trends in order to plan our future marketing activities, to prepare our business analysis, customize your services and communications for you or to offer direct marketing of the same or similar products and services. Also, if you are our subscriber to the newsletter, you can receive our marketing materials, we can process the personal data you have provided us to distribute promotional materials, we can make announcements about our services, we can personalize this site and our marketing communication for you, we can send you notifications by e-mail (for example about our offers), we can send newsletters and our e-mail magazines (you can inform us at any time if you are not interested in these materials) or we can send marketing communications about our activity that we think might be of interest to you.

Security, based on the legitimate interest of SQUARE ONE RELOCATIONS LTD 6 par. (1) lit. f) of GDPR: If you are a visitor to this site, we may process personal data you have uploaded, data collected automatically about you or your device in accordance with this privacy notice (for example through cookies, web beacons) to keep this secure website against fraud, to protect the rights and interests of SQUARE ONE RELOCATIONS LTD and third parties and to protect intellectual property rights. We mention that this information can be disclosed for purposes of investigation or prosecution.

5. DISCLOSURE AND TRANSFER OF PERSONAL DATA

The information we collect from you will be processed in the European Economic Area and outside of the European Economic Area, depending on the purpose of the processing. SQUARE ONE RELOCATIONS LTD strives to apply appropriate safeguards to protect the privacy and security of your personal data during the transfer and to use it only in accordance with your relationship with SQUARE ONE RELOCATIONS LTD and the practices described in this Privacy Policy. SQUARE ONE RELOCATIONS LTD minimizes the risk of your rights and freedoms by not collecting or storing sensitive information about you.

To the extent permitted by applicable data protection laws, we may disclose your personal data to customers (for business involvement or to confirm the high quality of our services), auditors, agencies, supervisors or other suppliers services to fulfill our contractual obligations. We will clearly indicate to you each recipient if it is well known when processing is initiated.

We can also disclose your personal information:

  • to the extent that we are obliged to do so by law.
  • in connection with any ongoing or potential legal proceedings.
  • to establish, exercise, or defend legal rights (including the provision of information to others for the purpose of preventing fraud).

6. YOUR RIGHTS

The GDPR Regulation gives certain rights to the data subjects. You have the right to access and rectify (correct) the recording of your personal data processed by us if these are inaccurate. You may ask us to delete or terminate the processing, subject to certain exceptions. You can also ask us to stop using your data for direct marketing purposes. You have the right to file a complaint with the data protection authority if you have concerns about how we process your personal data. When technically feasible, we will be able – upon your request – to provide your personal data or send it directly to another operator. If access can not be provided within a reasonable timeframe, we will provide you with a date when the information will be transmitted. You may also request additional information about: the purpose of the processing, the categories of personal data concerned, which was the source of the information and how long it will be stored. If you wish to execute any of these rights, please contact our Data Protection Officer at london@squareonerelo.com at any time.

WARNING! Please exercise your rights wisely and keep in mind that abuse of rights may make you accountable.

7. PERSONAL DATA STORAGE

Your personal data is stored by SQUARE ONE RELOCATIONS LTD on its servers.

The personal data we process based on your consent will be retained for an unlimited period of time (or until consent is revoked), unless the applicable legal requirements provide otherwise and this is necessary for the purpose processing.

If you have not given us your consent for data processing or have revoked the agreement, we will store only minimum data about you (full name, contact details, references and notes) for reporting statistics and reporting needs or to the extent justified based on another legal basis, such as our legitimate interest.

Without prejudice to the other provisions of this section, we will keep information and documents (including electronic documents) containing personal data:

  • to the extent that we are obliged to do so by law.
  • where the information / documents are relevant to any current or potential legal proceedings.
  • to establish, exercise, or defend their legal rights (including the provision of information to others for the purpose of fraud prevention).

8. PERSONAL DATA SECURITY

To protect the confidentiality of your personal data and information through the use of this website, we will maintain physical, technical, and administrative safeguards.

We update and test our security technology continuously. We restrict access to your personal data only to those employees who need to know that information to provide you with benefits or services. In addition, we instruct our employees about the importance of confidentiality and maintaining the confidentiality and security of your information.

If a personal data leak occurs, we will do everything to eliminate it and assess a leakage risk level in accordance with our privacy policy. If it is found that leakage may result in physical, material or non-material harm to you (for example, discrimination, identity theft, fraud or financial loss), we will contact you without undue delays, unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervisory authority.

9. CHANGES TO THE PRIVACY POLICY

We may update this information document from time to time by publishing a new version on this website.

Given that privacy laws, state organ interpretations, supervisor recommendations change and improve from time to time, this notice of confidentiality and conditions of use is expected to change . We reserve the right to modify at any time, for any reason and without notice, this information document. Any changes to our privacy policy will be displayed on this page so that you are aware of our policies. The provisions contained in this document supersede all previous ads or statements about our privacy practices and the terms and conditions governing the use of this website.

10. THIRD-PARTY SITES

This site may include hyperlinks and details of third-party websites. We have no control and we are not responsible for the privacy policies and practices of third parties.

11. ABOUT COOKIES

As is true for most websites, this site automatically collects certain information and stores them in log files. These include Internet Protocol (IP) addresses, the geographic location of your computer or device, browser type, operating system, and other information about visiting this site, such as viewed pages. This information is used to improve this website and, thanks to this constant improvement, to better serve our users. Your IP address can also be used to diagnose problems with our server, administer this site, analyze trends, track user browsing on a site, and collect demographic information to help us we understand visitors’ preferences and needs.

This site also uses cookies. For more details on cookies, please visit theΒ user information document on the presence of cookies on site.

12. SITE SECURITY

We can not guarantee that data transmissions on the Internet can be 100% secure. As a consequence, we can not secure or guarantee the security of the information you submit and you understand that any information you transfer to SQUARE ONE RELOCATIONS LTD is at your own risk. However, SQUARE ONE RELOCATIONS LTD uses site security measures in line with best practices to protect your website, emails, and mailing lists. These measures include technical, procedural, monitoring, and tracking measures designed to protect data from improper use, unauthorized access, or disclosure, loss, alteration or destruction of data.

We are aware that there may be mistakes or unauthorized program inaccuracies that almost every web site, service, or user intersects. In these situations, our goals are to move quickly to isolate the problem, to ensure or restore the proper functionality, and to minimize the inconvenience of our users. If necessary, SQUARE ONE RELOCATIONS LTD will notify the competent authorities about these incidents of use or unauthorized intrusion on SQUARE ONE RELOCATIONS LTD.

13. QUESTIONS, NOTICES, COMPLAINTS

If you have any questions about your personal information or if you wish to exercise your rights or have concerns or complaints, please contact us by sending an email to the Data Protection Officer at london@squareonerelo.com.

If you do not want to use the information you have provided, please email us to london@squareonerelo.com with the title “Do not use my data” and your name.

To update or correct your personal information, please contact your Data Protection Officer at london@squareonerelo.com.

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